Returns Data
In This Article
Overview
*Note* Returns are calculated based on the date of sale of that item. If you had a return in the last 7 days but the purchase date was 1 month ago, the return will not show up in the last 7 days view
Premium customers can see returns data in the listings table. The columns you can make visible are:
Returns' Costs: Fulfillment cost + label cost if the return is payable by seller
Returned Items: Number of returned items in time period selected
Revenue After Returns: Total Revenue - Revenue from returned items for time period selected
Profit After Returns: Total Profit - Profit from returned items for time period selected
Return Rate: Number of Returned Items / Number of Sales (as a %)
Reimbursement Data Columns
Reimbursed Cash - the total amount of money you will receive back for reimbursed items on specific listings in your date range search.
Reimbursed Inventory - number of items sent back to Amazon and available in inventory after reimbursements.
To show
Total Reimbursed Cash - the total amount of reimbursements on all products, select the 'include returns' checkbox in the top right-hand corner of the platform:
Filters
There are two filters to use for returns data.
Returned Items and Return Rate.
